Racial disparities in automated speech recognition

Analysis of five state-of-the-art automated speech recognition (ASR) systems—developed by Amazon, Apple, Google, IBM, and Microsoft—to transcribe structured interviews conducted with white and black speakers. Researchers found that all five ASR systems exhibited substantial racial disparities and highlight these disparities may actively harm African American communities. For example, when speech recognition software is used by criminal justice organizations to automatically transcribe courtroom proceedings.

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